Shipping & Delivery Policy
Last Updated: [03/20/2025]
Thank you for shopping with [MASRNS]. We are committed to providing you with a seamless shipping and delivery experience. Please read our policy carefully to understand how we process and ship your orders.
Shipping Locations
We offer shipping to customers within the United States and internationally. Free United States shipping is available on all orders.
Processing Time
- Orders are typically processed within 1-3 business days (Monday to Friday, excluding holidays).
- Once your order is processed, you will receive a confirmation email with tracking details.
Shipping Methods & Delivery Time
We use reliable carriers to ensure timely delivery. Estimated delivery times are as follows:
- Standard Shipping (U.S.): 5-10 business days
- Expedited Shipping (U.S.): 2-5 business days
Shipping Costs
- Domestic Shipping (U.S.): Shipping rates vary based on order weight and destination. Rates will be calculated at checkout.
- International Shipping: We offer free international shipping on all orders.
- Any applicable customs duties or taxes for international orders are the responsibility of the customer.
Order Tracking
Once your order has shipped, you will receive a tracking number via email. You can track your shipment using the provided carrier link.
Undeliverable & Lost Packages
- If your package is lost or undeliverable due to an incorrect address, we are not responsible for reshipping fees. Please ensure your shipping details are correct before placing an order.
- If your package is lost in transit, please contact us at [info@masrnsllc.com] for assistance.
Damaged or Missing Items
If your order arrives damaged or with missing items, please contact our support team within 7 days of delivery at [info@masrnsllc.com] with photos and order details.
Delivery Delays
While we strive for timely delivery, unforeseen circumstances such as weather, carrier delays, or customs processing may affect shipping times. We appreciate your patience and understanding.
For any questions or concerns regarding shipping, please reach out to our customer support team at [info@masrnsllc.com].
Thank you for choosing [masrnsllc.com]!